REFUND policy
REFUND POLICY — QYROXEN
Refund & Return Policy
At QYROXEN, customer satisfaction matters to us.
Because many of our products are made-to-order, we do not accept returns or exchanges for incorrect sizing, change of mind, or personal preference.
However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order.
To request assistance, please email:
qyroxenbrand@gmail.com
Please include:
Your order number
Photos of the issue
A short explanation of the problem
If approved, we may offer:
A replacement item
Store credit
A refund where applicable
Refunds (if approved) will be processed back to the original payment method and may take several business days depending on your bank or payment provider.
QYROXEN reserves the right to refuse requests that do not meet our policy requirements.